Skip to content
lumen
NewLumen Ask 2.0 — multi-step answers

Ask your product anything.

Lumen reads every event your product emits. Ask in plain language and get the chart, the drivers and the evidence in under a second — no SQL, no ticket, no waiting on the data team.

Free up to 10M events a month · 4-minute setup

Product preview: someone asks Lumen “Why did activation drop last week?”. Lumen answers that activation fell 4.8 points, from 36.2% to 31.4%, and ranks three drivers: an iOS 17.4 onboarding crash (52% of the drop), delayed invite emails (31%) and a pricing page test variant (17%). Behind it, the activation dashboard shows KPI tiles, a 30-day line chart and the signup funnel.

2,400 product teams ask Lumen before they ask an analyst

How it works

From question to answer in one breath.

Lumen sits on top of the events you already collect. Ask like you would ask a colleague — it finds the tables, writes the query, checks itself and shows its work.

  1. Ask

    Type it the way you'd say it out loud. Lumen already knows your product's vocabulary — plan names, features, even the event your team renamed twice.

    Which plan converts best from the pricing page?

    Teams also ask

    • Why did churn spike in May?
    • Features retained teams use first
    • Trial → paid by channel
  2. Lumen reads your events

    It maps the question to the right tables, writes the SQL, runs it in your warehouse and checks the result against a second, independent query.

    events.web ⨝ events.billing
    • 12:04:31.208page_view/pricing
    • 12:04:33.019plan_selectedgrowth
    • 12:04:33.774tooltip_openseats
    • 12:04:35.442checkout_startedannual
    • 12:04:41.776trial_startedgrowth
    1.24B rows · 3 joins211 ms
  3. Answer with evidence

    You get the chart, the drivers ranked by impact and every query behind them — ready to share in a thread, pin to a dashboard, or argue with.

    Growth converts 2.4× better than Starter from /pricing.

    • Growth18.6%
    • Scale11.2%
    • Starter7.7%
    • SQL attached
    • 3 sources
    • Cross-checked

Platform

Every answer, backed by the whole toolkit.

When a question turns into an investigation, the classic analytics surfaces are one click away — and Lumen can drive every one of them for you.

Funnels

Funnels that point at the leak

Lumen flags the step that loses the most people — and tells you which users are slipping through.

100%
64%
49%
22%
17%
−55% · biggest leak
  • Visited pricing84,120
  • Signed up53,840
  • Created project41,220
  • Invited team18,510
  • Paid14,300

Retention

Cohorts you can read in a glance

Weekly retention for every signup cohort, with the outliers already circled.

Anomaly alerts

Alerts before the angry emails

Every metric is watched for breaks in trend. The owning team gets pinged with a suspected cause.

expected range

Checkout errors up 340%

Android 14 · v4.18.0 · 09:42

Likely cause: payment SDK timeout

Session replay

Watch the moment it broke

Jump from any data point to the sessions behind it. Rage clicks and errors come pre-marked.

Segments

Segments in plain words

“German teams on Growth who asked three questions” becomes a live, shareable segment.

  • Country is Germany
  • Plan = Growth
  • Asked ≥ 3 questions

Warehouse-native

Runs where your data already lives

Lumen queries your warehouse directly with read-only credentials. No copies, no pipelines to babysit, no second source of truth.

-- written by Lumen · ran in 211 ms
select plan, count(distinct user_id) as trials
from analytics.events
where event = 'trial_started'
group by plan;
  • Query pushdown — nothing leaves your cloud
  • Inherits row-level policies
  • Reads your dbt metrics and semantic layer

Lumen by the numbers

01 Throughput
2.3B
events / day
Ingested and queryable across every Lumen workspace.
02 Latency
<300ms
median answer
From the moment you press enter to a chart with evidence.
03 Impact
41%
faster decisions
Median time from question to shipped change, customer survey 2026.
04 Accuracy
98.7%
answers verified
Each answer is cross-checked by a second, independent query.

Customers

Teams that stopped waiting for the dashboard.

We used to wait four days for an analyst to explain why a number moved. Now our PMs ask Lumen in standup and have the answer — with the SQL behind it — before the coffee is done. It changed how fast we are willing to make calls.

Ines CallowayHead of Product, Brightfold
Time to insight
4 days → 4 min
Experiments per quarter
3.1×
Analyst tickets
−72%

“It runs on our warehouse, respects our row-level policies, and every answer links to the query. That is the only reason security signed off in a week.”

6 days from trial to security sign-off

Ravi Okafor-LindStaff Data Engineer, Halvane

“An anomaly alert caught a broken Android checkout forty minutes after release. That one message paid for the year.”

40 min from bad release to rollback

Juno MarchettiGrowth Lead, Quorra

Built to pass the security review on the first try.

Lumen never copies your raw events. Queries run inside your warehouse, under your permissions, and every one is logged.

  • SSO · SAML & OIDC
  • Role-based access
  • EU data residency
  • Audit-ready exports
  • Read-only warehouse access
  • SOC 2 Type II

Pricing

Start free. Scale when the questions do.

  • Starter

    $0forever

    For new products looking for their first real signal.

    • 10M events / month
    • 200 questions / month
    • Funnels & retention
    • 1 warehouse connection
    Start free
  • Growth

    Most popular

    $249/ month

    For teams that ship every week and want answers just as fast.

    • 250M events / month
    • Unlimited questions
    • Anomaly alerts & replays
    • SSO and role-based access
    Start 14-day trial
  • Scale

    Customannual

    For data-heavy companies with strict review processes.

    • Unlimited events
    • EU data residency
    • Audit-ready exports
    • Dedicated solutions engineer
    Talk to sales

Every plan includes unlimited seats. Questions that fail to answer never count. Compare all plans

Ask your first question

Your product already knows.
Ask it.

Connect a source in four minutes and get your first answer before your next standup.

Free up to 10M events · No credit card · SOC 2 Type II